We are here to help

Support.

If you have any queries or need any information, please do not hesitate to reach out. We are committed to helping you get the most from your Sunsynk Saver system.

Documentation

User Manual

Our User Manual covers , from setup and features to tips and troubleshooting. It is the go-to reference for making the most of your Sunsynk Saver experience.

View User Manual

Resources

Everything in one place.

Find step-by-step setup instructions, answers to common questions, and direct access to our support team.

Quick Start Guide

Step-by-step setup guide for creating your account, adding your inverter plant in the UK or South Africa, and activating your AI Optimised subscription.

View guide

Frequently Asked Questions

Answers to the most common questions about compatibility, subscriptions, AI setup, data migration, and account management.

Read FAQs

How it Works

Learn how Conductify AI optimises your solar, battery and automatically. Find out how to get started in three simple steps.

Learn more

Plans & Pricing

Compare the free Manual plan and the AI Optimised plan, with full feature breakdowns and flexible subscription options.

View plans

Compatibility

Supported inverter ranges.

Sunsynk Saver is currently fully compatible with all single-phase Sunsynk Standard and Ecco Hybrid Inverters up to 16kW. Support for additional inverter ranges is in development and coming soon.

Acure Range

Single-phase Acure hybrid inverters, up to 16kW.

Classic Range

Single-phase Sunsynk Standard hybrid inverters, up to 16kW.

Ecco Range

Ecco hybrid inverters, up to 16kW. Your existing data logger or dongle is compatible.

Get in touch

Contact our team.

Our support team is here to help. Reach us by email or phone, or visit us at our UK headquarters.

Email sales@sunsynk.com
UK Phone +44 151 832 4300
SA Phone +27 (0)10 100 3589
Address Unit 8, Easter Park
Shell Green, Bennets Lane
Widnes WA8 0WN

Get Sunsynk Saver on your device.

Available on iOS and Android. Download now and start optimising your energy, free for all users, with AI Optimised available from £9.99/month.

Download on the App Store Get it on Google Play